For a more in-depth look at ordering, read our Ordering FAQ, Click Here.
On-line ordering is easy! To place an order online, just click on the "Add to Cart" button found at every item. Online ordering and security is provided by Amazon Web Services (AWS) - One of the most trusted names on the internet. For more information about our security protocols, Click Here.
If you want to place a call in order, just Call 901-507-2726 and we will be happy to take care of you.
If fax / email is your preferred method for ordering, please make sure to include the following information:
Phone / Fax Number
Credit Card Number
Credit Card Expiration Date
We will call or email you to confirm the order.
METHODS FOR SHIPPING:
All Orders (Domestic and International) will ship to you via FedEx or USPS service. At checkout, you will be offered a multitude of shipping options. The cost of these shipping services will depend on the weight and destination of your order. You can select the best option based on your time requirements and cost preference.
ACCEPTED FORMS OF PAYMENT:
Credit Card (Visa, MasterCard, Discover, Amex)
PayPal - Our address is firstname.lastname@example.org
OUR GUARANTEE AND RETURN POLICY:
All of our tubes are guaranteed to perform as described. We fully test each and every tube to ensure this reliability. The warranty for NOS (New) tubes is 90 days from date of purchase. Used tubes have a warranty of 45 days from date of purchase. If your tube fails and is within these warranty periods, we will replace, refund or credit your account, depending on current stock. More details can be found on the Warranty and Returns page.
TubeDepot.com will in no way be held responsible (financially or otherwise) for equipment that is damaged from the use of tubes or parts purchased from us. It is the responsibility of the customer to consult with the equipment manufacturer with regards to proper tube and parts replacement and recommended / proper biasing procedures.
If you have any questions about anything, do not hesitate to ask. We will get back to you immediately.